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Customer Service Specialist in Waltham, MA at Staffing Now

Date Posted: 2/8/2021

Job Snapshot

Job Description

Customer Service Representative
Waltham Company is seeking an experienced service representative to join our team.
The ideal candidate must possess strong phone and verbal communication skills and the ability to prioritize and manage time effectively.
Your duties will include:
*taking calls from new and existing customers
*scheduling service technician appointments
*generating quotes and estimates
*maintaining and updating customer data base
*working with Great Plains a plus
Additionally we are looking for someone with the ability to work independently in a fast paced environment. Proficiency in MS Word and Excel is required.
Required education: Bachelor's
Required experience: Customer Service not in a call center environment: 1 year experience