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QA Manager in St. Petersburg, FL at Staffing Now

Date Posted: 11/15/2019

Job Snapshot

Job Description

SNI Companies is looking for a QA Manager/Superviser to lead small team of QA Specialist (3 - 5 people)

The positon is fulltime with benefits in a beautiful historic downtown St Pete location. $50,000-$60,000K plus Benefits.

Receive and review reports from QA team and approve reports to be sent out to manager of the employee who's call is the subject of the report.

Make editions or changes to report as they deem necessary, and provide coaching and feedback to QA Specialist for training purposes.

Also perform QA duties, when not performing supervisor functions.

The QA Manager will monitor and review Care Coordinator phone calls. Create and submit report based on call content for coaching purposes. Great writing skills, research and good computer proficiency.

Interviewing immediately!