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Medical Front Desk Receptionist/Walk-in Scheduler in Freehold Township, NJ at Staffing Now

Date Posted: 10/17/2020

Job Snapshot

Job Description


Medical Front Desk Receptionist/Walk-in Scheduler needed for healthcare facility located in the Monmouth County New Jersey area.
Front Desk

  • Answers telephone calls in the scheduling queue in a timely manner.
  • Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
  • Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
  • Verifies all patient demographic information.
  • Accurately schedules exams for the proper needs
  • Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
  • Verifies patient understands all prep instructions.
  • Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
  • Interfaces with Lead regarding any and all departmental concerns.
  • Attends staff meetings regularly and follows all company policies and procedures.


Walk-in Scheduler

  • Scheduling walk-in appointments for same visits
  • Some medical scheduling experience required


Working Schedule -
Monday through Friday
(1) Saturday rotation (generally every 4-5 weeks)