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Call Center Associate in Franklin, MA at Staffing Now

Date Posted: 4/29/2019

Job Snapshot

Job Description

  • Identify cross-sell and up-sell opportunities and capitalize on them to achieve successful referrals and completed applications
  • Actively participate in sales and service meetings. Demonstrate a willingness to change by applying suggested improvement methods to daily interactions with customers
  • Successfully complete additional training modules and apply this knowledge during daily interactions with customers.


Required Skills:

  • Customer service skills
  • Excellent phone etiquette
  • Experience working with cross selling in a customer focused environment
  • Understanding of bank products, operations and services
  • Computer experience