SNI Companies is looking for a Claims Analyst for an amazing company in Jacksonville!
Essential Duties/Responsibilities
- Write and finalize estimates following assignment review for documentation through various technology platforms
- Estimating for mitigation assignments: water, mold, tarping, board-up, and other emergency services.
- Utilize knowledge of industry, carrier guidelines, and best practices to ensure adherence to carrier service agreements
- Communicate directly with franchisees and insurance carriers
- Inbound and outbound phone calls, claim management system notes, email, MS Teams, and other potential applications
- Coach franchises on opportunities to improve their estimating and documentation performance
- Identify and communicate trends to Team Managers, Account Managers, and Regional Business Consultants
- Assist franchises on estimating requirements and claim expectations, based on carrier guidelines
Required Education and Experience
- High School Diploma or GED
- Bachelor’s Degree or equivalent experience in insurance claims or related field
- 2 plus years’ experience with estimation principles for the insurance industry
Preferred Education and Experience
- Experience serving in a customer service role.
- 5 plus years’ experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
Compensation
- $46,000.00 - $50,000.00 per year
- Opportunity to earn performance-based bonus
