PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of (CSR) Call Center Exp.-Bachelor’s degree -Boca Area:
-
Employment Type:
Contract to Hire
-
Location:
Deerfield Beach, FL (Onsite)
Do you meet the requirements for this job?
(CSR) Call Center Exp.-Bachelor’s degree -Boca Area
(CSR) Call Center Exp.-Bachelor’s degree -Boca Area
Job Description
Customer Service Associate (CSA) Position -Boca Area
Essential Job Functions:
- Respond to incoming calls through the Call Center;
Answer questions solely related to administrative matters involving withdrawals such as processing address changes;
Validate withdrawal requests through the Withdrawal Call Center and submit them to the Processing Center accurately and in a timely manner.
- Perform on-line data entry based on validated phone form requests.
Requirements:
College degree, Bachelor’s
1 year prior customer service experience
Bi-lingual (English/Spanish) preferred; not required.
Excellent telephone voice, communication and customer service skills.
Strong administrative skills.
- Must be able to work onsite, in the office from 8:00am to 7:30pm, EST, Monday through Friday, and occasional Saturdays.
- Standard shift: 9:00am to 5:30pm, 30-minute lunch break (40-hour work week).
- Must be able to work overtime hours from 5:30pm until possibly 7:30pm, when needed.
- Attend weekly staff meetings, 8am to 9am (paid overtime).
- Occasional Saturdays, 9:30am to 4pm (paid overtime).
- Background, drug test, education verification a must
If interested, please reach out to me via email at