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Tracking & Tracing in Burr Ridge, IL at Staffing Now

Date Posted: 4/25/2018

Job Snapshot

Job Description

Tracking & Tracing position will work directly with Operations Department, this position requires excellent written and verbal communication skills, along with being detailed oriented in regards to customers and carriers. This position will be responsible for ensuring that our customers receive timely service from pickup to delivery by working with our network of carriers.

Primary Job Responsibilities

  • Data entry providing track and trace updates on truckload shipments.
  • Identify and secure qualified carriers for freight services
  • Maintain relationships with qualified carriers
  • Plan and coordinate pick-up and deliver schedules
  • work with shippers and carrier to manage schedules
  • Assist and coordinate document collection from carrier partners.
  • Ensure and confirm pick-up and delivery for assigned truckload shipments.


Education and Experience Requirements

  • High school diploma required.
  • MUST have tracking and tracing experience in an asset based trucking company or brokerage
  • Experience with full truck loads
  • Extremely organized and detail oriented.
  • Ability to demonstrate appropriate phone and email etiquette with internal and external customers.
  • Strong customer service and problem solving skills.
  • Ability to excel in a team-based environment.
  • A professional self-starter with a willingness and desire to succeed.
  • Strong people skills and ability to build strong relationships.
  • Creative thinking and strategic problem solving techniques.
  • Working knowledge of MS Office programs. Ability to multi-task in a windows based environment.