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Support Desk in Grapevine, TX at Staffing Now

Date Posted: 6/18/2018

Job Snapshot

Job Description

Staffing Now is looking for an IT Support Specialist who has a passion for Information Technology. This person will have 1-2 years of experience and assist desktop support, network connectivity, and provide customer service.

Responsibilites:

  • Desktop support
  • Provide customer service,
  • Set up workstations, troubleshooting, etc
  • Support corporate applications, user desktops, and computer peripherals
  • Promote responsible usage and care of company equipment
  • Respond to employees in a timely manner via ticketing system
  • Research and develop new ways to impore existing process

Requirements:

  • Associate or Bachelor's degree in Computer Science or related field from and accredited university and/or equivalent work experience
  • A+ certification and MCSE certification a plus
  • 2+ years' experience in a support desk function
  • Advanced cuopmuter hardware knowledge troubleshooting and resolution
  • Basic working knowledge in telecom invironment, phone sets, voicemail, headsets, etc.