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Spanish Speaking Health Benefits Representative in Newton, MA at Staffing Now

Date Posted: 5/10/2018

Job Snapshot

Job Description


:


Spanish Speaking Health Benefits Representative


Health Care experience preferred


Position located in Brighton, Ma



Responsibilities

  • Identify patient' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to build patient relationships and offer knowledge
  • Build sustainable relationships and engage patients by taking the extra mile
  • Keep records of all conversations
  • Frequently attend educational seminars to improve knowledge and performance level
  • Translate and provide feedback in Spanish and English


Requirements

  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with Health Care Industry
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

MUST BE FLUENT IN ENGLISH & SPANISH! (Written and Spoken)