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Service Technician (Office Products) in Washington, DC at Staffing Now

Date Posted: 5/16/2018

Job Snapshot

Job Description

Service Technician - Job Summary:

Seeking a certified technician with 2 or more years of experience in the field to provide repair and service support on Low to Mid-Range office printing products.

Job Description & Responsibilities:

  • Provide repair and service support on Low to Mid-Range office printing products in customer's location.
  • Provide preventative maintenance service on production products
  • Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance.
  • Provide timely and courteous service with minimal support from other personnel
  • Demonstrate the required product proficiency by successfully completing the product training.
  • Use a laptop PC to connect to internet, download files.
  • Perform mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level.
  • The FRUs may be electrical, electronic or mechanical in nature and are defined during product training.
  • Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes.
  • Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used.
  • The position requires the ability to lift and /or move thirty (30) pounds.
  • Contractor must agree to comply with all security arrangements required by the Client customer.
  • Work overtime on an occasional basis.

Transportation Requirements:

  • Must be of a size that provides enough space to allow for the transport of assigned parts inventory.
  • The vehicle must be able to secure property (parts, tools, and electronic equipment) provided to the contractor.
  • The vehicle must be maintained in good working order (pass safety inspections).
  • Contract personnel must ensure that the vehicle being used is properly licensed and insured at the level required for business use.

Skills & Qualifications:

  • Experience or formal training in AC-DC electrical/electronic required. Functional knowledge and application of a multi -meter.
  • Must work or have worked on production Color and Mono products
  • Minimum 2-year technical school
  • Electronic Certificate / Diploma
  • Industry Certifications (A or N )
  • Mechanical Background (gears, pulleys, belts, chains, motors, clutches, drive systems)
  • Computer skills
  • Customer Skills
  • Reliable Transportation (space, passes safety inspections, licensed and insured)
  • Ability to demonstrate proficiency using AC /DC electrical multi-meter for troubleshooting along with the ability to comprehend and troubleshoot mechanical interactions between gears, pulleys, clutches, belts, chains, motors, and interdependent drive systems.
  • A certificate or diploma from a vocational program, technical school, or college in the field of either: electronics, electrical / mechanical repair, or similar field.
  • Two (2) or more years of related field experience as a repair technician may be substituted for the certificate/diploma.


  • Work Location: Washington, DC
  • Long-term contract
  • Pay Rate: $26.21 Per Hour