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Service Dispatcher in Eatonville, FL at Staffing Now

Date Posted: 6/25/2020

Job Snapshot

Job Description

SNI Companies is looking for a Service Dispatcher in the College Park area. If you have excellent phone skills and ambition to learn and grow, this could be the career for you! Dispatching experience is preferred, but not required. Must be trainable.

There is a range in pay depending on related experience and HVAC knowledge. The hours are full time Monday-Friday 8:00am-5:00pm.

Job Responsibilities:

  • Answer phones and qualify leads
  • Create new customer accounts
  • Enter and edit customer information
  • Dispatch technicians
  • Enter invoices
  • Provide strong customer service via phone and email
  • Handle payments and billing
  • Receive orders

Skill Requirements:

  • Excellent phone etiquette
  • Strong customer service skills
  • Ability to multitask and work at a fast pace
  • Call center or dispatching experience
  • HVAC knowledge is a huge plus
  • Strong computer skills (Outlook, Excel, Access)
  • Must be trainable and willing to learn new programs