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Print Support Specialist in Los Angeles, CA at Staffing Now

Date Posted: 1/11/2019

Job Snapshot

Job Description

SNI Companies is seeking a fast paced Print Support Specialist to be responsible for daily support of network and workstation printers. The person in this role would respond to customer requests for technical support and training with the focus being on customer service.

Print Support Specialist - Job Description

  • Documents all service calls and meter reads and update database
  • Obtain printer hardware and the management inventory.
  • Daily support of network and workstation printers
  • Responds to customer support and requests
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution
  • Complete trouble shooting information
  • Responsible for printer inventory

Job Requirements

  • High School Diploma (or equivalent)
  • IT Help Desk Support experience
  • Excellent customer service skills.
  • Good project management skills and ability to prioritize tasks.
  • Strong technical knowledge of network and site-specific printers

Job Details

  • Monday-Friday 8am-5pm
  • $18 Per Hour
  • 3 Month Contract