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Patient Intake in Miami, FL at Staffing Now

Date Posted: 6/18/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/18/2020
  • Job ID:
    72177

Job Description

Patient Intake

Our Patient Intake specialist will work efficiently to collect demographic, social and clinical data consent forms, insurance, payments and other key pieces of information from new and returning patients prior to their visit. He/she will be contacting patient's insurance company to verify coverage levels and work with individuals to educate them on their benefits information. He/she also serves as a valued member of the health care team, helping patients get the medical procedures they need.

Responsibilities

  • Processes paperwork for new clients efficiently and in accordance with protocols.
  • Obtains pertinent information from new clients by asking them to complete surveys or interviews courteously and professionally.
  • Answers and screens inquiry calls and emails from prospective clients.
  • Collects data to help with the admission process if working in a health or mental care facility.
  • Ensures that all admission forms are properly signed and filed.
  • Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues.
  • Respects client or patient dignity and confidentiality.
  • Adheres to the facility dress code and appears professional at all times.

Required Knowledge, Skills and Abilities

  • Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
  • Displays the ability to communicate with others effectively, listen closely and convey points clearly.
  • Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others.
  • Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught.
  • Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes.
  • Possesses the ability to adjust to constantly changing workloads.

For further information, please email kbatista@staffingnow.com