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Patient Accounts TeleAgent in Tampa at Staffing Now

Date Posted: 9/13/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/13/2019
  • Job ID:
    358454

Job Description


Amazing Career Opportunity with a prominent medical company!! Offers on the job training in a fun and friendly atmosphere centered around employee recognition, appreciation rewards, and monthly performance bonuses. No nights or weekends!

As a Patient Services Representative you will make a difference in our members lives by ensuring they receive the proper care and benefits they need! You will make outbound phone calls to members to educate them on their benefits, research the best facilities that will save them out of pockets costs, and schedule their medical appointments with clinical providers for their one-on-one health assessments.

NO SALES-EVER!!!?

All you need is a great personality and passion for helping people along with 1 year call center experience, good computer, and communication skills.
Essential Duties and Responsib? ilities:

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following the correct Inbound/outbound script during call.
  • Ensure cases are accurately documented in Salesforce and updated in a timely manner. Route calls appropriately (Ex. The conversion or commercial queue.