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Patient Account Representative in Plano, TX at Staffing Now

Date Posted: 5/2/2018

Job Snapshot

Job Description

SNI Companies has partnered with a growing healthcare company looking to add a Patient Accounting Representative to their team. This position is responsible for completing the financial clearance process to patients and families. This person must be able to articulate information in a manner that patients, guarantors and/or family members comprehend so that they know what to expect and have an understanding of their financial responsibilities.


  • Contacts patients and guarantors to explain the receipt of financial responsibilities
  • Assists in the creation of patient financial file
  • Contacts patients to provide information and support to resolve billing issues
  • May provide detailed explanation to patients of charges, payments and adjustments
  • When patient is unable to pay account in full, may assist patient with establishing payment arrangements which are in compliance with one of the Medi-Lynx payment methods
  • Answers patient and facility calls professionally and pleasantly
  • Enters detailed information regarding all calls into the system
  • Regularly attends work and arrives on time
  • Follows HIPAA protocols


  • Graduation from high school or GED equivalent
  • 1-2 years customer service experience in a healthcare or related setting
  • Prefer knowledge of Medical Terminology
  • Basic Microsoft Office Suite knowledge

Qualified applicants that meet these requirements should apply directly for immediate consideration.