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Order Processing Specialist in Piscataway Township, NJ at Staffing Now

Date Posted: 11/7/2018

Job Snapshot

Job Description



The Order Processing Specialist plays an integral role in our Customer Care Organization by processing orders accurately and efficiently.

Order types can be complex and it is critical to understand our product line, internal processes as well as our customers business.

We focus on maintaining a high level of accuracy while remaining within our efficiency standard and ensure that workflow to the manufacturing floor is maintained at the expected rates.

JOB RESPONSIBILITIES:

- Heavy Data Entry
- Clarify any order concerns prior to moving to manufacturing
- Empowerment and ability to make decisions in order to provide the best customer experience each and every time.
- Documentation of all customer interaction in our Customer Relationship Management tool
- General understanding of all our products and processes as well as workflow to provide solutions to our customer requests.
- Ability to provide support in a team environment

POSITION REQUIREMENTS:
- HS diploma or equivalent required. BS/BA degree preferred.
- Excellent communication and interpersonal skills are a must.
- Ability to operate in a fast-paced and dynamic business environment and be prepared to understand and participate in executing strategies.
- Process driven and customer focused with a "can-do" attitude that is demonstrated each and every day.
- Driven by performance measures.
* Motivated by individual and team achievement.
* Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, Access).