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Member Connections Specialist in Maplewood, MN at Staffing Now

Date Posted: 7/14/2020

Job Snapshot

  • Employee Type:
  • Location:
    Maplewood, MN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Our client on the East side of the Twin Cities is hiring immediately for their Customer Service area! In this role you will be encouraged to grow your career, establish new member relationships, and educate members on current products and services to help them with their needs! This role is contract to hire with outstanding benefits available upon conversion!

This is a team focused, highly communicative, customer service oriented organization you could be joining! This individual will interact with all areas of the organization. Their main focus will be providing member service and engagement through phone calls and electronic forms of communication.

You will possess a basic understanding of financial institution regulations and how they apply to the credit union. In addition this individual will exercise discretion, judgment, and initiative regarding transaction problems and inquiries. Research and resolve discrepancies for self, and assist others. Report any discrepancies to the supervisor as necessary.

Basic Qualifications:
High School degree required with Associates or bachelor's degree preferred.
1 to 2 years' prior credit union/banking or call center experience.
Proven superior customer/member service skills including ability to cross-sell services and products.