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Medical Office Front Desk in Hamilton Township, OH at Staffing Now

Date Posted: 1/12/2021

Job Snapshot

Job Description

Medical Office Front Desk
Our Client in the Hamilton area is searching for a Medical Office Front Desk associate to support their growing practice.

  • Answers telephone calls in the scheduling queue in a timely manner.
  • Supports office in achieving departmental standard for wait times, work times, and abandonment rate.
  • Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
  • Verifies all patient demographic information.
  • Accurately schedules exams for the proper needs
  • Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
  • Verifies patient understands all prep instructions.
  • Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
  • Attends staff meetings regularly and follows all company policies and procedures.

Experience with EMR systems and insurance pre-certification is a major plus!