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Medical Front Desk in London, OH at Staffing Now

Date Posted: 10/17/2020

Job Snapshot

Job Description

Front Desk Medical Assistant
London, Ohio
Must have worked in a Medical Front Desk OR Medical/Hospital/Healthcare Environment in the past
Must Clear a TB, Drug and Background
Starts Monday, October 19th at 8am
A medical receptionist assists patients and visitors of a medical office. They maintain the organization of a medical office and ensure the medical environment is welcoming, calm, and quiet for patients and their families. Medical receptionists provide compassionate service to patients while calmly managing patient communication, filing, and answering telephones.
Our thriving internal medicine practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.

Medical Receptionist responsibilities

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician and PA/NP availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed