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Medical Front Desk Receptionist in Marlboro Township, NJ at Staffing Now

Date Posted: 9/22/2020

Job Snapshot

Job Description

Medical Front Desk Receptionist needed for healthcare facility located in the Monmouth County New Jersey area. Expedites patient care by scheduling patients' appointments accurately and efficiently.

  • Answers telephone calls in the scheduling queue in a timely manner.
  • Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
  • Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
  • Verifies all patient demographic information.
  • Accurately schedules exams for the proper needs
  • Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
  • Verifies patient understands all prep instructions.
  • Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
  • Interfaces with Lead regarding any and all departmental concerns.
  • Attends staff meetings regularly and follows all company policies and procedures.

Working Schedule -
Monday through Thursday - 9:30 am - 6:00 pm,
Friday - 8:30 am - 5 pm
Saturday rotation (generally every 4-5 weeks) 7:30 am - 12:00 noon