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Homelessness Prevention Counselor in Holyoke, MA at Staffing Now

Date Posted: 2/2/2021

Job Snapshot

Job Description


Homelessness Prevention Counselor:

Responsibilities include:


• Assess client needs and provide information, education, and referral on appropriate resources;
• Determine eligibility for financial assistance under currently available housing and rental assistance programs;
• Educate consumers about tenant and landlord rights and responsibilities; rental assistance, homebuyer readiness information and available community resources;
• Assist client in housing search, effective problem solving, and options planning;
• Assist tenants in the assessment and resolution of potential eviction actions. Educate tenant on eviction processes, the housing court system as required;
• Ensure timely and effective flow of communication between internal departments to ensure the delivery of quality services to the client;
• Provide information and outreach to, and interact effectively with the social service network, client advocates, community organizations, the landlord community, housing authorities, and/ or court officials;
• Present workshops for tenants and landlords;
• Research and remain current on new and modified housing assistance programs, services, and their related regulations to ensure the accurate provision of guidance and assistance to clients.
• Assist with maintaining and updating agency housing database.