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HHA Scheduler in Northford at Staffing Now

Date Posted: 7/17/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Northford
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/17/2020
  • Job ID:
    363935

Job Description





Position: Scheduling Coordinator


responsible for ensuring that client care schedules are up to date and filled in order to ensure that clients are receiving the highest level of support services and continuity of care.



Primary Responsibilities:

  • Schedule caregivers with clients and communicate to all parties
  • Client and caregiver documentation in scheduling software
  • Responds to questions regarding client and caregiver schedules
  • Confirm and update caregiver availability including vacation, sick time and holidays
  • Document skills and attributes of caregivers to ensure strong matching to clients
  • Follow up with new caregiver hires to explain the scheduling process
  • Update the office team on scheduling issues and HR recruitment needs
  • Perform other functions as deemed appropriate by the management team
  • Maintain computer schedules and ensure timely data entry for clients and caregivers
  • Maintain confidentiality of all information pertaining to employees and clients
  • Other administrative responsibilities as designated by the Manager


Required Skills and Experience:

  • High School graduate or equivalent
  • Scheduling experience preferred
  • National Background check
  • Home care and administrative work experience preferred
  • Strong phone skills
  • Ability to multitask and work well under time pressure
  • Positive, friendly attitude and ability to work well in a close team environment


Conducts Weekly Reporting

  • Clients forms
  • Increases in hours
  • Unstaffed hours
  • Losses of any clients and the reason


Verifies Payroll

  • Verifies timecards/telephony for correct hours, authorized signature and completeness on a daily basis


Available for After Hours and Weekend On-Call

  • Set up a rotating schedule within the office