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Help Desk Specialist in Wilsonville, OR at Staffing Now

Date Posted: 5/15/2018

Job Snapshot

Job Description

SNI Companies is currently hiring a ­­­­­­­­­­­­­­­­­­­­Help Desk Specialist to join our team working onsite at our client's office located in Wilsonville, OR.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Description & Responsibilities:
  • Solve Customer problems over the phone (software installation, networking, etc.)
  • Provide support to internal/external sales personnel, resellers, and end user customers
  • Set up and maintain data bases for customers and resellers in back office systems
  • Accomplish tasks without considerable direction and /or supervision
Skills & Qualifications:
  • Proficiency with Microsoft Excel , Microsoft Office, and data bases.
  • Knowledge of network operating systems and network setup.
  • Strong telephone communication skills.
  • Excellent phone support and troubleshooting
  • Prior work experience in Help Desk Support, Customer Service and or Technical Support environments.
  • Prior administrative experience, with an emphasis on working with databases.
  • Preferred: Advanced Networking skills would be a plus
  • Minimum: High School Diploma or equivalent

Apply now or send resumes to

Wilsonville Oregon USA 97070 Shift/Hours: Mon - Friday: office hours are 6am - 4pm - 8 hour shift Pay rate: 19.25