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Help Desk Specialist (West Palm Beach) in Greenacres, FL at Staffing Now

Date Posted: 6/18/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    6/18/2020
  • Job ID:
    363593

Job Description



Help Desk Specialist (West Palm Beach)

We are looking for Help Desk Specialists with exceptional customer service skills to provide technical support to our members.

Employment: Contract
Location: West Palm Beach
Pay: $13-15 per hour (Weekly pay!)
Hours: 8 AM to 5 PM

Duties and responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Follow up with personnel to ensure issue has been resolved
  • Support operation of help desk and serves as focal point for personnel concerns
  • Identifies, researches, and resolves technical problems for end users on a variety of issues
  • Responds to telephone calls, email and personnel requests for technical support from local and remote customers


Help Desk requirements:

  • 1-3 years of experience providing level 2 or 3 desk support in IT operations
  • Must have a clean criminal background
  • Experience assisting customers appropriately on phone and live chat, email, social media and web form submissions
  • Must be able to work full time and commit to position

Please contact me if you are interested at my email which is clopez@staffingnow.com. From there, please put your full name, your email address, and the best phone number to reach you. Thank you!