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Help Desk Needed! (West Palm Beach) in Greenacres, FL at Staffing Now

Date Posted: 6/18/2020

Job Snapshot

Job Description



Help Desk Needed! (West Palm Beach)


We are looking for Help Desk Specialists with exceptional customer service skills to provide technical support to our members.



Employment: Contract
Location: West Palm Beach
Pay: $13-15 per hour (Weekly pay!)
Hours: 8 AM to 5 PM

Duties and responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Follow up with personnel to ensure issue has been resolved
  • Support operation of help desk and serves as focal point for personnel concerns
  • Identifies, researches, and resolves technical problems for end users on a variety of issues
  • Responds to telephone calls, email and personnel requests for technical support from local and remote customers


Help Desk requirements:

  • 1-3 years of experience providing level 2 or 3 desk support in IT operations
  • Must have a clean criminal background
  • Experience assisting customers appropriately on phone and live chat, email, social media and web form submissions
  • Must be able to work full time and commit to position


Please contact me if you are interested at my email which is clopez@staffingnow.com. From there, please put your full name, your email address, and the best phone number to reach you. Thank you!