Front Desk-Stuart, FL in Port St. Lucie, FL at Staffing Now

Job Description

Summary
Responsible for greeting patients, answering phones, processing a variety of paperwork, processing check in/check out, collecting co-pay and payments; and performing other various front office duties in a fast paced, customer -oriented, clinical environment.

Responsibilities

• Greets patients arriving for appointments in a prompt, courteous and professional manner.
• Verifies completeness of required patient forms including: name, demographics, insurance and primary care provider.

• Directs patients to appropriate waiting areas as indicated by the schedule.
• Verifies insurance eligibility.
• Collects co-pays and other payments as required.
• Makes follow-up appointments, provides departing patients an appointment card with appropriate information, confirms by verbalizing the date, time, provider and location of the next appointment.
• Keeps patients informed of wait times and communicates with provider or assistant accordingly.

Administrative Support

• Fill in at phone room as needed.
• Reviewing and checking encounters for missed charges.
• Helping out with other billing projects.

Work Qualities

• Able to work well with co-workers and supervisors.
• Able to communicate effectively.
• Respectful of patients, physicians, all employees and vendors.
• Possesses a high integrity, neat and clean appearance of one's self.
• Provides service excellence in every way.
• Understand the ethics of confidentiality.

Qualifications

• 2+ years of front desk/Admin exp.
• Previous Office training.
• Basic computer skills.