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Front Desk Receptionist in Downtown Fort Worth in Fort Worth, TX at Staffing Now

Date Posted: 6/11/2018

Job Snapshot

Job Description


Our client, a Financial Services Firm, is in immediate need of a Client Facing Front Desk Receptionist to cover a medical leave in Downtown Fort Worth. The Front Desk Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. The Front Desk Receptionist sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. In addition, the Front Desk Receptionist performs administrative duties and operates the telephone switchboard for call routing.

The ideal Front Desk Receptionist has some post high school education or training and two years of experience in a position of similar responsibility (front desk, administrative assistant, etc.). The Front Desk Receptionist must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

FRONT DESK RECEPTIONIST RESPONSIBILITIES

  • Greets all clients in a warm, sincere, and helpful manner
  • Directs clients to the appropriate department or point-of-contact
  • Manages inbound phone inquiries and routes calls accordingly
  • Coordinates questions and issues with the appropriate department personnel
  • Provides administrative assistance as needed
  • Performs other duties as assigned



QUALIFICATIONS

  • High school diploma or GED required; some post high school education or training preferred
  • Two years of relevant experience preferred
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organizational and time management skills
  • Excellent telephone skills
  • Strong computer and internet skills, including Microsoft Office Suite