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Front Desk Coordinator in Saint Petersburg, FL at Staffing Now

Date Posted: 1/11/2019

Job Snapshot

Job Description


Company: Pinellas Hope
Location: 5726 126th Ave N, Clearwater, FL 33760
Office Hours: 24 hours
Work Hours: 3:00p - 11:00p
Website: http://pinellashope.org/
Position: Front Desk Coordinator
Duration: Contract to Hire (640+ hours)
Pay Rate: $10.00/hr.
Job Summary: Below

SUMMARY:
Front Desk Coordinator is a highly visible and responsible position, which demands an exceptional level of patience in dealing with the public, the ability to work effectively in a demanding and fast-paced environment and the ability to prioritize and effectively execute concurrent responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time.)

  • Greet clients and other visitors to the program site and direct them to the appropriate staff
  • Gives information and assures that visitors that are going inside the camp sign a log in form, gives a visitor badge.
  • Answer the telephone and forward calls to appropriate staff or volunteers
  • Answers the telephone and take messages for clients and distribute them accordingly
  • Receives and distributes mail to program staff members and clients
  • Handles and distributes facility keys for trailers, bathrooms, vehicles, go kart, bicycle lock, kitchen, and company cars.
  • Refer walk-ins who need help that is not associated to the nature of the program to community agencies and resources, including walks -ins seeking emergency assistance (food, clothing, etc)
  • Assist Case Managers and Facility Managers on intake days, informing new clients on the intake process and provide them with forms that need to be completed
  • Distribute wrist bands to new clients and replaced the ones that need to be change
  • Provides new clients with a welcoming kit that includes hygiene essentials
  • Distributes to clients in as need bases towels, laundry detergent, Clorox, and hygiene products
  • Keeps control and records in a log in form, the hours that clients volunteer in camp shores and activities
  • Distributes emergency bus passes as well as passes authorized by case managers and maintains an updated log in with the detail information of the passes given
  • Receive donations, completes in-kind donation form and gives donations received to the appropriate program staff member
  • Provide feedback to the Facility Manager or Case Managers on matters related to the daily day activities of program regarding clients, volunteers or visitors issues.



OTHER RESPONSIBILITIES:

  • Complies with all applicable training requirements.
  • Complies with all company safety, personnel and operational policies and procedures.
  • Complies with work schedule to ensure effective operations of Agency programs.
  • Contributes positively as a member of a productive and cooperative team.
  • Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process.
  • Performs other duties as necessary to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.