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Data Entry in Piscataway Township, NJ at Staffing Now

Date Posted: 10/19/2018

Job Snapshot

Job Description


This position interacts daily with many different departments including, Customer Care, Shell Lab, Production, and Logistics.

Our orders can be complex and it is critical to understand our product line, internal processes as well as our customers business. We focus on maintaining a high level of accuracy while remaining within our efficiency standard and ensure that workflow to the manufacturing floor is maintained at the expected rates.
Understand all policies, processes and practices for the Credit Return organization. Our organization is responsible for providing an effortless experience to our customers with each and every transaction that is handled.

SPECIFIC REQUIREMENTS

  • Able to handle high volume of inbound orders while maintaining our accuracy and efficiency standards
  • Able to make decisions in order to provide the best customer experience each and every time
  • Demonstrate a solid understanding of all our products and processes as well as workflow to provide solutions to our customer requests.
  • Ability to provide support in a team environment
  • Ability to interpret written customer requests/complaints.



EDUCATION AND/OR EXPERIENCE:

  • HS diploma or equivalent required



LANGUAGE SKILLS:

  • Ability to read, write and communicate in English.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.



MATHEMATICAL SKILLS:

  • Ability to perform basic mathematical tasks.