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Customer Success Technicians in Sanford, FL at Staffing Now

Date Posted: 4/15/2019

Job Snapshot

Job Description

SNI Companies is seeking several Customer Service Representatives in the Sanford area. This is a contract to hire opportunity for a growing software company.

The starting pay is $13.50 per hour and the schedule will be Monday-Friday from 8AM-5PM.

Responsibilities & Requirements:
- Strong customer service skills: positive attitude and strong phone etiquette
- Gather customer information to determine the symptoms of the issue
- Answer support questions related to products and hardware as well as explain product features
- Focused mindset
- Strong note taking skills
- Strong typing skills (35 words per minute and higher)
- Ability to communicate clearly verbally and written
- Must have the willingness and flexibility to stay late to ensure customer issues are resolved
- At least 1 full year of call center experience