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Customer Service Specialist in Washington, NJ at Staffing Now

Date Posted: 2/28/2019

Job Snapshot

Job Description


CUSTOMER SERVICE SPECIALIST NEEDED FOR Medical Distribution Company in Mercer County, New Jersey area.

Responsibilities:

  • Handle customer inquiries and complaints via inbound telephone calls
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions in an electronic Customer Relationship Management (CRM) Database
  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills



This is a full time Monday - Friday position, 8:30-5:30 pm. Temp to Hire -