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Customer Service Specialist in Peabody, MA at Staffing Now

Date Posted: 3/11/2020

Job Snapshot

Job Description

Customer Service Specialist temporary to direct hire position located in Peabody. Duties:Providing direct customer support, through phone and email inquiries. Process orders, schedule pick-ups and transportation to provide on time delivery to customers. Resolving product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution; expediting correction and adjustment; following up to ensure resolution.Support the marketing department with social media platforms and email marketing campaigns.
Must be proficient with MS Office. ERP and/or CRM preferred. Export/Import experience a plus. Hours: Monday through Friday 8:30am to 5:00pm 1 hour lunch