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Customer Service Specialist in Billerica, MA at Staffing Now

Date Posted: 6/15/2020

Job Snapshot

Job Description


We have an excellent opportunity for a Customer Service Representative in our clients Billerica Distribution Center. In this position, the successful candidate will perform the following job responsibilities
: 1) Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
2) Assist in pricing of quotes and orders under automation system controls.
3) Balance daily invoice edit.
4) Audit open order reports weekly.
5) Follow up on customers' claims for credit.
6) Manage all system invoicing on COD and open-term accounts.
7) Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes
Other various administrative duties
JOB REQUIREMENTS A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment. Basic computer skills are required with a familiarity of Microsoft Office Products.