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Customer Service Specialist in Newburyport, MA at Staffing Now

Date Posted: 10/9/2018

Job Snapshot

Job Description

Customer Service Specialist direct hire position located in the Rowley. Duties: Take inbound calls from customers through email, phone, website chat and fax. Establish relationships with current and new customers, resolve product issues, recommend potential products and services. Support the sales team with administrative tasks. Must be proficient in all forms of technology including platforms, social media and creating reports in Excel. Must be able to work in a fast paced environment with strong communication skills. Required 5 years customer service experience.