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Customer Service Representative in Tampa, FL at Staffing Now

Date Posted: 5/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Job Type:
    Customer Service
  • Experience:
    2 to 5 years
  • Date Posted:
    5/30/2018
  • Job ID:
    340049

Job Description



Staffing NOW is currently working with a mid to large-size Insurance company in Tampa, FL that is looking to hire a permanent Customer Service Representative.

Candidate must have the following requirements to be considered for the opportunity:

  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Maintain knowledge of new products.
  • Provide exceptional customer service.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
  • Schedule appointments for sales staff to meet prospective customers
  • Provides on-going support to insurance clients as needed
Location: Tampa, FL
Pay Rate: $11.00/hr. - $13.00/hr.
Industry: Insurance