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Customer Service Representative in Andover, MA at Staffing Now

Date Posted: 4/10/2019

Job Snapshot

Job Description


We are looking for a professional and well-spoken Customer Service Representative for a local manufacturing company. The right candidate for this position will be detail oriented, articulate, and customer focused. The chosen candidate for this position will be responsible for, but not limited to:

  • Prioritize customer satisfaction by taking detailed notes in the company's CRM along with all necessary documents and data.
  • Maintain excellent customer relationships
  • Determine appropriate method of completing orders based on order specifications
  • Communicate with internal and external contacts to resolve order and production problems
  • Excellent written and verbal communication skills is required
  • Generate pricing and billing for individual work orders
  • Effectively expedite work orders when necessary
  • Meticulously ensure that work orders requests are accurate, well organized, and are within the company's policies and procedures


Prefer::

  • Reliable and self-motivated individual with previous experience in production
  • Experience in scheduling production jobs
  • Experience in working various departments and external contacts
  • Exceptional organizational, prioritization, and multitasking skills


This is a full-time temporary to permanent opportunity, Monday through Friday from 8:00am to 5:00pm. For immediate consideration, please call Samantha at 978-688-9003 or email smurphy@staffingnow.com