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Customer Service Representative in Westfield, MA at Staffing Now

Date Posted: 7/10/2018

Job Snapshot

Job Description

Staffing Now is looking for a Customer Service Representative

* Minimum of 3 years' experience in a Customer Service related position.
* Exceptional attention to detail a must.
* Experience with incoming and outgoing phones.
* Proven work history in making outgoing (Sales-Cold) calls.
* Experience entering quotes and orders.
* Knowledge of MS Office a must.
* Knowledge of cutting tools for CNC machining a plus but not required.
* Must be a team player
* Bi-Lingual Spanish but not a requirement

This position will be responsible for the following:
* Answering incoming phone calls
* Entering quotes and orders into our SAP system
* Following up on Quotes
* Making outgoing business development calls
* Entering and maintaining information into Sales Force
* Greeting Visitors
* Process RMA's
* Communication with outside vendors
* Communication with customers outside the United States
* Participate in Bi-Weekly Sales Meetings

This position is a 40hr a week position. Hours will be Monday-Friday from 8am-5pm. Candidate will also get a one hour lunch break.

Compensation -$14-$16 HR Based on Experience.