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Customer Service Representative Bilingual (Spanish/English) in McAllen, TX at Staffing Now

Date Posted: 2/25/2019

Job Snapshot

Job Description

Customer Service Rep - Job Summary

SNI Companies is seeking detailed focused bilingual (Spanish/English) professionals to answer customer questions and concerns via telephone in a fast paced enviornment. CSR will review pertinent policy information to confirm in line with company guidelines and processes. **Interested candidates should apply with most recent resume and contact information**

Customer Service Rep - Job Responsibilities

  • Effectively identify customers' needs and address concerns in a timely manner
  • Multitask to manage inbound calls while entering data into computer system
  • Build relationships with customers and prospective customers
  • Maintain records of conversation in company system

Customer Service Rep - Job Qualifications

  • Must have a minimum of 1 year customer service experience in a call center
  • Must be fluent in Spanish and English with verbal and written communication skills
  • Must possess a pleasant telephone demeanor
  • Ability to multitask in a fast paced enviornment
  • Ability to type 30 WPM with minimum error rate
  • Insurance-related experience preferred

Additional Details

  • Pay Rate - $10 Per Hour
  • Work Hours - Afternoon/evening shifts with required rotating Saturdays.
  • Mandatory training (Paid) - 9am - 5:30pm

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