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Customer Service Rep in Litchfield, CT at Staffing Now

Date Posted: 8/6/2018

Job Snapshot

Job Description


  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers' needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/team sales targets and call handling quotas

  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
    resolution

  • Process Payments, quote costs to customer, Enter orders, set delivery schedule, ms office, Order Entry Software.