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Customer Service Job in Hunters Creek Village, TX at Staffing Now

Date Posted: 3/27/2019

Job Snapshot

Job Description


Staffing Now has partnered with several leading firms in Central Houston who are seeking enthusiastic customer service representatives!


Summary:
Position: Customer Service
Pay Rate: $11-$15/hr
Duration: Contract-to-Hire
Location: 77056
Work Schedule: M-F 8 am - 5 PM


Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Qualifications:

  • High school diploma.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.


If you're interested in this position or other opportunities available through SNI Companies please submit resumes to JCOOK@SNICOMPANIES.COM.