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Customer Service/Call Center in Oak Brook, IL at Staffing Now

Date Posted: 11/20/2020

Job Snapshot

Job Description

SNI Companies has an exciting opportunity available with one of our best clients in the Oak Brook area. Our client is looking to add an exceptional Customer Service Agent to their team. This isn't your typical Customer Service role, however. Our client is focused on giving their customers the best customer experience. If you like talking to people, are looking to grow your career and want to work on a vibrant and energetic team, then this could be the job you've been looking for!
To be successful in this role, the Customer Service Representative will:
* Have a passion for working with people
* Demonstrate strong listening skills and will use those abilities to up-sell clients as appropriate
* Thrive working in an inbound call center
Requirements for the Customer Service Representative role include:
* Prior Customer Service Experience
* Proven work ethic
* A desire and passion for a job well done

Responsibilities included:
* Handling inbound and outbound calls, order entry, previous office support a plus
* Engaging customers, making them feel valued and confirming their orders
* Excellent communication skills with a professional speaking voice
* Demonstrated record of excellent attendance and punctuality
* Must be flexible to work overtime, weekends and holidays as needed
* Previous inbound sales and/or inbound problem solving in a call center is a plus