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Customer Service Associate in Metuchen, NJ at Staffing Now

Date Posted: 9/4/2020

Job Snapshot

Job Description

Growing company in Edison, New Jersey needs a professional, articulate, great communicator for their customer service position. They are open to full time or part time and have room for growth.
Be part of the ever growing and stable healthcare industry -

Customer Service Representative is responsible for handling an array of front-facing duties. You will be mostly interacting with customers over the phone,and/or via email. Throughout all of these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible.

  • Outbound/inbound customer calls.
  • Handling product procedures, sales and logistics .
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Strong customer service attitude
  • To be thorough and pay attention to detail
  • Ability to work well with others
  • Excellent verbal communication skills
  • Microsoft Office Suite proficiency