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Customer Service Agent (Hialeah) in Hialeah, FL at Staffing Now

Date Posted: 3/11/2019

Job Snapshot

Job Description

We are looking to employ Customer Service Agent for our client in Hialeah.
Hours of operation: 9AM-7PM, M-F (1 Saturday of the month as well)
Pay Rate: $12 per hour
Job Description:

  • Respond to inquiries via live chat at the customer's request
  • Direct consumers through the correct troubleshooting procedure should a conflict arise
  • Inform customers of the most up to date products and plans if requested to do so
  • Ability to work with several screens at once with multiple chats open (5-10 chats at a time)
  • Effective written communication skills and techniques
  • Multi tasking position that requires specific attention to detail in each chat or phone conversation with the customers


  • High School Diploma
  • Chat experience is PREFERRED
  • Your residence MUST be located in or near Hialeah/Miami Lakes
  • At least one year of sales and customer service experience via live chat, strong emphasis in healthcare is preferred
  • Prior Customer Service experience either in person or telephone/Chat-based service including consultative sales
  • Demonstrated commitment to providing exceptional customer support
  • Excellent communication, analytical, listening and organizational skills
  • Ability to support multiple customers simultaneously

Please contact me if you are interested at (954)-395-2867 or email me at Reach out to me so we can schedule an interview at our office in Ft. Lauderdale to see if you qualify and to see if you are a great fit for the client.