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Customer Care Specialist in Franklin, NJ at Staffing Now

Date Posted: 5/9/2018

Job Snapshot

Job Description

SNI Companies is currently seeking Customer Care Specialists in the Somerest area!

Job Description & Responsibilities:

  • Entry Level with prior work experience
  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work with customers to resolve inquiries.
  • Provide troubleshooting assistance to customers.
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Ability to read and interpret documents.
Skills & Qualifications:
  • Six months (6) experience in providing customer service.
  • Healthcare experience a plus
  • Ability to type 25wpm or more
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Excellent telephone manner and listening skills.
  • The ability to relate to customers in a professional and courteous manner.
  • The ability to work in a team environment.
  • The ability to work under pressure.
  • The ability to sit for long periods of time.
  • Excellent attention to detail and multi-tasking ability.
  • Self-motivation to work under his/her own initiative.