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Customer Care Representative in Washington, NJ at Staffing Now

Date Posted: 12/7/2018

Job Snapshot

Job Description


Our client in the Mercer County area is looking for a Customer Care Representative.
We seek a master communicator: someone capable of friendly and efficient communication on the phone, in person, and through writing, with proficiency in Word, Excel, and Outlook.
This position is the bridge between our services and our customers, and plays an integral role in our continued success. Experience in a similar high-paced, customer service environment is essential.
Essential duties and responsibilities:

  • Maintain the relationships with our major customers.
  • Updating customers with job completion statuses via email, phone, and portal.
  • Answering techs and customers phone calls and requests.
  • Closing out work orders on customer's portals.
  • Ability to multitask while dealing with customers.

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