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Collections Representative in Plano, TX at Staffing Now

Date Posted: 4/3/2018

Job Snapshot

Job Description

SNI Companies has partnered with a company within the Healthcare industry looking to add a Collections Representative to their team on a contract basis. This position will provide outstanding customer service to customers and vendors through effective and timely communication.

Duties & Responsibilities

  • Under general supervision, identify and resolve routine outstanding claims.
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Assist in the resolution of outstanding payments from past due accounts.
  • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
  • Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
  • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
  • May mentor other staff as applicable.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.


  • Ability to assess customer's financial situation for possible referral for loss mitigation.
  • Verbal and written communication skills, attention to detail, and critical thinking.
  • Ability to work independently and manage one's time.
  • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related software.

Qualified applicants should apply directly for immediate consideration