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Case Manager in Springfield, MA at Staffing Now

Date Posted: 12/31/2020

Job Snapshot

Job Description


Case Manager Needs!
Long term temp positions with the potential to go permanent for the right candidate.
Hours are Monday-Friday ( 35 hours per week)
Training period 9am-5pm Monday- Friday ( 2weeks which will be done in person)
All remote after the two week training period!
Pay range is $18.50-$19.50 p/h

Responsibilities include:

  • Assess client needs and provide information, education, and referral on appropriate resources;
  • Determine eligibility for financial assistance under currently available housing and rental assistance programs;
  • Process applications for financial services run by HCEC. Ensure files, notes, and documents are timely and accurately maintained;
  • Educate consumers about tenant and landlord rights and responsibilities; rental assistance, homebuyer readiness information and available community resources;
  • Assist client in housing search, effective problem solving, and options planning;
  • Assist tenants in the assessment and resolution of potential eviction actions. Educate tenant on eviction processes, the housing court system as required;
  • Ensure timely and effective flow of communication between internal departments to ensure the delivery of quality services to the client;
  • Provide information and outreach to, and interact effectively with the social service network, client advocates, community organizations, the landlord community, housing authorities, and/ or court officials;
  • Present workshops for tenants and landlords;
  • Research and remain current on new and modified housing assistance programs, services, and their related regulations to ensure the accurate provision of guidance and assistance to clients.
  • Assist with maintaining and updating agency housing database.



This position requires an individual who is flexible and able to cross-train and assist in other areas within the department when needed. Bilingual (English/Spanish) preferred, but not required. Previous experience a plus, but client would also accept a strong administrative assistant background.