This site uses cookies. To find out more, see our Cookies Policy
Contact Us 877.823.3669

Call Center Representative in Franklin, MA at Staffing Now

Date Posted: 4/8/2019

Job Snapshot

Job Description


Excellent Customer Service Opportunity
Paying up to $17 per hour based upon experience
Responsibilities:

  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers' needs and issues
  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank
  • Identify cross-sell and up-sell opportunities and capitalize on them to achieve successful referrals and completed applications


Requirements:

  • Computer experience
  • Basic computer knowledge
  • The ability to work flexible hours and strong written and verbal communications skills
  • Establish and maintain effective working relationships