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Call Center Representative in Urbandale, IA at Staffing Now

Date Posted: 7/12/2018

Job Snapshot

Job Description


Staffing Now is interviewing Call Center Representatives in West Des Moines, Iowa area! Do you have at least 6 months of Call Center experience? Then, You are qualified.
Call Center Representative - "not a sales position"

General Responsibilities

  • Completes data entry, verifies data or information using standard verification processes
  • Validate/complete and document requested data through phone, fax or email contact
  • Analyze and research more in-depth data of information requested, utilizing resources
  • Perform document review and audit
  • Effectively process escalated or rushed tasks


Competencies/Skills

  • Strong emphasis on collaboration and team building
  • Ability to perform multiple tasks at the same time
  • Ability to respond quickly to unexpected changes
  • Ability to handle high volume of work and work under deadlines
  • Excellent analytical skills, problem solving and decision making abilities


Required Qualifications

  • High school diploma or equivalent
  • Excellent interpersonal, oral and written communication skills
  • Experienced with Microsoft Office platform (Word, Outlook, Excel, PowerPoint)


Preferred Qualifications

  • Customer service experience.
  • Experience within call center environment.


Additional Info

  • Shift: Monday-Friday (days hours)
  • Pay: $12.00 hour to start, $25.50 after 6 months


to quickly apply, send resume to mhelenbolt@snicompanies.com