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Call Center Representative in Plano, TX at Staffing Now

Date Posted: 8/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Plano, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/29/2018
  • Job ID:
    346811

Job Description

SNI Companies has partnered with a growing retail client in Plano looking to expand their call center. The ideal candidate will be customer service minded with a thick skin and ability to work efficiently in a fast-paced environment. These positions are contract to hire and the client is looking to interview as early as September 6th.

Responsibilities:

  • Intake 75-100 inbound calls daily
  • Intake complaints and escalate to appropriate parties
  • Take customer calls to answer any questions they may have
  • Intake field personnel inquiries regarding various employee related functions and transfer to the appropriate department


Required Experience:

  • 1 year minimum of inbound Retail Customer Service experience
  • High school diploma or GED required
  • Bilingual in English and Spanish is a plus but not required
  • Customer service minded
  • Able to have thick skin when dealing with complaints from customers
  • Ability to work in fast paced environment


Interested and qualified applicants apply directly for immediate consideration.